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    <p class="Text"><h3>YOUR FIRST DAY</h3>
        <img src="images/arrow_or.gif" width="7" height="11"> Learn about the programs, classes and schedules<br>
        <img src="images/arrow_or.gif" width="7" height="11"> Take a level test which includes: listening, grammar, writing, vocabulary and a private interview<br>
        <img src="images/arrow_or.gif" width="7" height="11"> Learn about student life and how to enjoy your homestay experience<br>
        <img src="images/arrow_or.gif" width="7" height="11"> Participate in a guided tour of the school & local area<br>
        <img src="images/arrow_or.gif" width="7" height="11"> Find out where the post office, library, and banks are located and learn how to buy a bus pass<br>
        <img src="images/arrow_or.gif" width="7" height="11"> Learn about fun activities available at VanWest College<br>
        <img src="images/arrow_or.gif" width="7" height="11"> Contract a medical plan if you do not have one<br>
        <img src="images/arrow_or.gif" width="7" height="11"> Have all of your questions answered<br>
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    <p class="Text"><h3>CLASSROOM SIZE</h3>
        The average number of students per class ranges from 10 to 12, with a maximum of 15. The classrooms are very bright, 
        clean and spacious.
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    <p class="Text"><h3>COUNSELING</h3>
        VanWest College provides on-site counseling in students' native language to answer questions and provide advice and support.
    </p>

    <p class="Text"><h3>STUDENT VISA</h3>
        Canada Immigration requires a Student Visa for students from certain countries. For information and procedures, 
        please see Citizenship and Immigration Canada www.cic.gc.ca
    </p>

    <p class="Text"><h3>MEDICAL INSURANCE</h3>
        Students are required by law to have Medical Insurance while residing in British Columbia or traveling in Canada. 
        Students who do not purchase their own medical insurance before leaving their home country must buy insurance on the 
        day they arrive at VanWest College. Students are responsible for all medical costs incurred while they are in Canada. 
        VanWest College is not responsible for any sickness, injury, loss or damage incurred on school premises or on school 
        activities, tours, or in their Homestay.
    </p>

    <p class="Text"><h3>ENGLISH ONLY POLICY</h3>
        Students must follow the strict English Only Policy at all times. This Policy is in effect on school premises and during 
        all field trips and school activities. Students who consistently break the English Only Policy may not advance to the next 
        level or may be suspended from classes without refund.     
    </p>

    <p class="Text"><h3>ATTENDANCE POLICY</h3>
        Students must attend and participate in all classes. If a student is late more than 5 minutes, the student may not 
        enter the class until the break or may be refused entry by the teacher. Students missing more than 25% of classes per
        4-week session will not be permitted to write the Exit Test and will not advance to the next level.
    </p>

    <p class="Text"><h3>LEVEL UPGRADE POLICY</h3>
        VanWest College offers six levels of English from Beginner to High Advanced. Advancement is based on attendance and
        the final grade on the Exit Test administered monthly. Students must achieve at least 80% on the Exit Test to advance to 
        the next level. Students who have been absent for more than 25% of their classes without approval from an Administrator may 
        not progress to a higher level. All of the requirements for advancement are given to students in an interview with their AM 
        instructor at the end of the month and are made available to the student on request.
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        <p class="Text">
        Certificates of Completion, Participation and Progress Reports will be awarded based on attendance, participation, and progress.
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    <p class="Text"><h3>TUITION REFUND POLICY</h3>
        To apply for a refund, a student must submit a written notice of withdrawal to the Registrar of VanWest College (the College).
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       <p class="block_panel_full"><h5>If cancellation is received before the program start date:</h5>
            <img src="images/arrow_or.gif" width="7" height="11"> If a visa is denied, the student will be refunded all fees except the registration fee.<br>
            <img src="images/arrow_or.gif" width="7" height="11"> Less than 7 days after registration, the student will be refunded 75% of the total fees.<br>
            <img src="images/arrow_or.gif" width="7" height="11"> 30 calendar days or more before start of class, the student will be refunded 75% of the total fees<br>
            <img src="images/arrow_or.gif" width="7" height="11"> Less than 30 days before the start of class, the student will be refunded 60% of the total fees.<br>
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       <p class="block_panel_full"><h5>If cancellation is received after the program start date:</h5>
            <img src="images/arrow_or.gif" width="7" height="11"> Within 10% of the program's duration time, the student will be refunded 50% of the total fees.<br>
            <img src="images/arrow_or.gif" width="7" height="11"> Between 10% and 30% of the program is finished, the student will be refunded 30% of the total fees<br>
            <img src="images/arrow_or.gif" width="7" height="11"> After 30% of the program is finished, there is no refund.<br>
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    <p class="Text"><h3>HOMESTAY REFUND POLICY</h3>
        Cancellation within two weeks of the expected arrival date will result in the forfeiture of the placement fee. 
        If a student cancels Homestay within three weeks of the course start date he/she will be required to pay 25% of 
        the first month's Homestay Fees. Students wishing to leave their Homestay earlier than their scheduled departure date must 
        give one month's notice to the host family. Students failing to do this will be charged one month's rent. Students must give 
        notice for any Homestay extension beyond the initial period booked. Extensions cannot be guaranteed and are dependent on family 
        circumstances. Students who wish to extend their Homestay after arrival must pay a $100 extension fee.
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